WHY CARELINK

Lower Costs. Better Outcomes.

A Smarter Way to Manage DME.

Carelink helps commercial health plans, TPAs, and plan sponsors take a more effective, more accountable approach to DME and supply management.

By combining consistent engagement, clinical oversight, and a model built around outcomes, we deliver measurable improvements in both cost and care.

A DIFFERENT APPROACH TO DME

A More Effective Model for DME

Traditional DME and supply models are often built around volume and automation, with limited visibility into how therapy is actually being used or whether it is delivering the intended results. This approach can create gaps in adherence, unnecessary supply utilization, and missed opportunities to improve care.

Carelink takes a different approach, one designed to stay connected to both the member and the plan, bringing greater visibility, accountability, and control to DME management.

Human Led Engagement

Carelink replaces automated fulfillment models with real, consistent outreach. Ongoing engagement ensures members stay connected to their therapy and supported throughout their care journey.

Clinical Oversight

Carelink replaces automated fulfillment models with real, consistent outreach. Ongoing engagement ensures members stay connected to their therapy and supported throughout their care journey.

Needs Based Supply Management

Supplies are delivered based on actual need and usage, reducing unnecessary shipments and aligning distribution with responsible cost management.

Built for Commercial Health Plans

Carelink is designed specifically for commercial plans, TPAs, and administrators. Our model aligns with the goals that matter most, improving outcomes while maintaining control over spend.

Outcome Driven Approach

Every aspect of our model is built to improve adherence, reduce complications, and support better overall results. The focus is not volume, it is performance.

Proven Results

Carelink’s approach delivers meaningful, measurable impact across both cost and care.

Trusted Durable Medical Equipment Solutions

Supporting Better Patient Outcomes Through Quality Care

CareLink DME helps patients access the equipment and support they need to improve adherence, reduce healthcare costs, and achieve better health outcomes.

  • $3,875 average annual savings per member. Improved adherence and responsible supply management reduce overall medical spend.
  • 75% to 85% consistent therapy adherence. Ongoing engagement keeps members supported and on track with prescribed therapy.
  • 27% reduction in acute care events. Early intervention helps prevent complications and reduces the need for higher cost care.

Our APProach

How It Works

Carelink maintains an ongoing connection with each member, creating visibility into therapy usage, effectiveness, and potential challenges. This continuous engagement allows us to respond early, adjust as needed, and support members more effectively over time.

To see how this approach is structured in practice, explore our 90 Day Promise.

The result is a more informed, more responsive approach that strengthens outcomes while improving cost efficiency.

Our Commitment

A True Partner in Performance

Carelink works alongside your team as a long term, reliable partner, providing consistent support and a shared focus on results. We are aligned with your goals, accountable to your outcomes, and committed to delivering measurable value over time.

Choose Carelink: Where Better Health is Built on Partnership, not just Products

Connect with our team to explore how Carelink can help your plan improve outcomes, reduce unnecessary costs, and deliver a better experience for the members you serve.