Better engagement. Better confidence. Better outcomes.

Carelink Specialized Ostomy Care Support

Carelink DME, LLC provides ostomy care supplies and ongoing member support to
help commercial health plans and administrators improve the member
experience, reduce avoidable waste, and support better long-term management.

Through proactive outreach, right-sized fulfillment, and hands-on service, Carelink
helps members feel confident and supported in managing their ostomy needs.

Our Ostomy Care Solutions

Brands:

Coloplast | Hollister | ConvaTec

Ostomy Pouches and Bags

Reliable pouching systems designed to support daily comfort, function, and confidence.

Skin Barriers and Wafers

Essential products that help protect the skin and ensure a secure fit.

Adhesives, Flanges, and Accessories

Supporting items that help members maintain their ostomy system and reduce concerns about leakage.

Ostomy Maintenance Supplies

Products that help members care for their appliances and maintain consistency in daily use.

Education and Support

Guidance to help members better understand product use, supply needs, and ongoing care routines.

Support at Every Step

The Carelink Difference

Proactive Member Outreach

We check in with members regularly to confirm supply needs, review usage, and help reduce the risk of interruption or confusion.

Anti-Oversell Fulfillment

We provide only what the member needs, with no excess shipments, no unnecessary inventory, and no wasted spend.

Hands-On Member Support

We help members understand their supplies, answer questions, and stay confident in managing their ostomy care.

Clinical Eyes and Ears for the Health Plan

If a concern arises, we help connect the member with care management or the appropriate clinical support team.

A Smarter Partnership

Why Plan Sponsors Choose Carelink

Improve the member experience.
Reduce avoidable medical spend.
Strengthen clinical oversight.
Prevent waste from automated over-shipping.
Support continuity of care.
Reduce administrative burden for the plan.

Our Process

How We Work:

Member Outreach: We contact members on a regular 90-day schedule.
Supply Check-In: We review supply usage, comfort, and barriers to consistent ostomy care.
Right-Sized Fulfillment: We provide only the supplies needed to support daily care.
Escalation When Needed: We connect members with care management or clinical support when a health concern arises.
Ongoing Engagement: We stay connected so members feel supported, informed, and less likely to fall through the cracks.

Better Health
Built on Partnership, Not Products

For more information about our Ostomy Care Support products and services,
speak to one of our experts today!