Better engagement. Better adherence. Lower cost.

Carelink High-Touch Respiratory Support

Carelink DME, LLC delivers respiratory equipment paired with ongoing support that enables commercial health plans and administrators to improve clinical performance while reducing unnecessary spend.

Unlike traditional fulfillment models, Carelink maintains active involvement
throughout the therapy lifecycle to promote consistent use, surface issues early, and limit avoidable waste.

Our Respiratory Solutions

Brands:

ResMed | Phillips Respironics | Fisher and Paykel | Drive DeVilbiss | Inogen

CPAP and BiPAP Devices

Solutions designed for members with sleep apnea that support consistent use, improve therapy tolerance, and drive sustained adherence over time.

Oxygen Concentrators

Dependable oxygen delivery systems that support stable, continuous treatment for members requiring long-term respiratory care.

Nebulizers

Targeted medication delivery devices that enable effective administration of inhaled therapies for members with chronic respiratory conditions.

Support at Every Step

The Carelink Difference

Consistent Therapy Engagement

A structured outreach model keeps members actively connected to their respiratory therapy, reinforcing adherence and reducing the likelihood of discontinuation.

Demand-Based Supply Management

Equipment and supplies are aligned with actual usage patterns, minimizing surplus, reducing waste, and improving overall cost control.

Proactive Clinical Awareness

Regular interaction creates early insight into therapy challenges, allowing issues to be addressed before they lead to complications or increased utilization.

Ongoing Member Guidance

Hands-on support throughout onboarding and ongoing use helps maintain therapy consistency and reduces disruption in care.

A Smarter Partnership

Why Plan Sponsors Choose Carelink

Improve the member experience during an important health journey.
Reduce delays and administrative barriers.
Support timely access to respiratory equipment.
Strengthen member engagement through proactive outreach.
Reduce unnecessary waste and oversupplying.
Deliver a better service experience without adding burden to the plan.

Our Process

How We Work:

Member Outreach: Members are contacted on a consistent 90-day schedule to maintain engagement and oversight.
Therapy Check-In: Each interaction evaluates comfort, usage patterns, and any obstacles affecting adherence.
Right-Sized Fulfillment: Supplies are provided based on current need to support therapy without creating excess inventory.
Escalation When Needed: Identified concerns are routed to care management or clinical teams for appropriate follow-up.
Ongoing Engagement: Continued interaction ensures members remain supported and engaged in their therapy over time.

Better Health
Built on Partnership, Not Products

For more information about our Respiratory Support products and services,
speak to one of our experts today!