Better safety. Better independence. Better outcomes

Carelink High-Touch Bathroom Safety & Personal Care Support

Carelink DME, LLC provides bathroom safety and personal care aids that help commercial health plans and administrators improve member safety, support daily living, and reduce avoidable waste.

Through proactive outreach, right-sized fulfillment, and member-first service, Carelink helps members stay safer, more comfortable, and more independent at home.

Our Bathroom Safety & Personal Care Solutions

Brands:

McKesson | Drive DeVilbiss

Shower Chairs and Bath Benches

Support for members who need additional stability and safety while bathing.

Grab Bars and Safety Rails

Helpful safety solutions that improve confidence and reduce the risk of falls in the bathroom.

Raised Toilet Seats and Commodes

Products designed to support easier transfers, comfort, and independence.

Transfer Benches and Positioning Aids

Equipment that helps members move safely in and out of the tub or shower.

Personal Care Aids

Useful daily living items that help members maintain dignity, comfort, and routine at home.

Support at Every Step

The Carelink Difference

Proactive Member Outreach

We stay connected with members to confirm needs, review product use, and help ensure the safety aid still fits their current situation.

Anti-Oversell Fulfillment

We provide only what the member needs, with no excess product, no unnecessary replacements, and no wasted spend.

Hands-On Member Support

We help members understand their products, answer questions, and build confidence in using them safely and effectively.

Clinical Eyes and Ears for the Health Plan

If a concern arises, we help connect the member with care management or the appropriate clinical support team.

Our Process

How We Work:

  • Member Outreach: We contact members on a regular schedule to review safety and personal care needs.
  • Needs Assessment: We confirm the appropriate product based on the member’s condition, home environment, and support needs.
  • Right-Sized Fulfillment: We provide the equipment and aids needed to support safety and independence.
  • Escalation When Needed: We connect members with care management or clinical support if additional concerns arise.
  • Ongoing Engagement: We stay involved so members feel supported, informed, and less likely to fall through the cracks.

A Smarter Partnership

Why Plan Sponsors Choose Carelink

  • Improve member safety and independence.
  • Reduce avoidable medical spend.
  • Strengthen clinical oversight.
  • Prevent waste from oversupplying or unnecessary equipment.
  • Improve member satisfaction.
  • Reduce the plan’s administrative burden.

Better Health
Built on Partnership, Not Products

For more information about our Bathroom Safety and Personal Care Support products and services,
speak to one of our experts today!