Better alignment. Better comfort. Better outcomes.

Carelink High-Touch Orthopedics Support

Carelink DME, LLC provides orthopedic solutions and hands-on member support that help commercial health plans and administrators improve access, enhance mobility and stability, and reduce avoidable waste.

Through proactive outreach, right-sized fulfillment, and member-first service, Carelink helps members receive the orthopedic support they need to move more comfortably and confidently.

Our Orthopedics Solutions

Brands:

Breg | DJO | McKesson

Back Braces and Spinal Orthopedics

Support for members who need stabilization, pain relief, or postural support.

Knee Braces

Orthopedic solutions that support joint stability, mobility, and daily activity.

Ankle-Foot Orthopedics

Products designed to support gait, balance, and lower-extremity function.

Wrist, Hand, and Upper Extremity Orthopedics

Supportive devices that aid stability, protection, and recovery.

Custom and Off-the-Shelf Orthopedic Options

A range of solutions to match the member’s needs, clinical guidance, and the required level of support.

Support at Every Step

The Carelink Difference

Proactive Member Outreach

We stay connected with members to confirm needs, review fit and usage, and help ensure the orthopedic solution continues to meet its intended purpose.

Anti-Oversell Fulfillment

We provide only what the member needs, with no excess product, no unnecessary replacements, and no wasted spend.

Hands-On Member Support

We help members understand their orthopedic product, answer their questions, and feel more confident using it correctly.

Clinical Eyes and Ears for the Health Plan

If a concern arises, we help connect the member with care management or the appropriate clinical support team.

A Smarter Partnership

Why Plan Sponsors Choose Carelink

Improve member comfort and mobility.
Reduce avoidable medical spend.
Strengthen clinical oversight.
Prevent waste from unnecessary product replacement or oversupplying.
Improve member satisfaction.
Reduce administrative burden for the plan.

Our Process

How We Work:

Member Outreach: We contact members on a regular schedule to review orthopedic needs.
Needs Assessment: We confirm the appropriate orthopedic product based on the member’s condition and support needs.
Right-Sized Fulfillment: We provide the orthopedic solution and related items to support function and comfort.
Escalation When Needed: We connect members with care management or clinical support if additional concerns arise.
Ongoing Engagement: We stay involved so members feel supported and informed, and less likely to fall through the cracks.

Better Health
Built on Partnership, Not Products

For more information about our Orthopedics Support products and services,
speak to one of our experts today!