Terms of Use

Last Updated: July 7, 2026

Welcome to the website of Carelink DME, LLC(“Company,” “we,” “us,” or “our”). We provide durable medical equipment, billing services, and related healthcare support services.

Please read these Terms of Use carefully before using our website, located at our official web domain (the “Website”). By accessing, browsing, or using this Website, or by making payments through our secure online portal, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use and to comply with all applicable laws and regulations. If you do not agree to these terms, you must not use this Website.

1. Important Medical Disclaimer (No Medical Advice)

THE CONTENT ON THIS WEBSITE IS FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

Carelink DME, LLC does not provide medical advice, diagnosis, or treatment planning via this Website. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding medical condition or the proper clinical use of any durable medical equipment. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.

If you think you may have a medical emergency, call your doctor or 911 immediately.

2. No Direct E-Commerce Sales

This Website serves as an informational resource and a secure portal for administrative transactions. Carelink DME, LLC does not offer direct e-commerce product sales through this Website. You cannot purchase, rent, or order medical equipment directly through an online shopping cart.

Our equipment is distributed, rented, and fitted pursuant to valid physician prescriptions and detailed clinical intake processes conducted offline.

3. Secure Online Payments

While we do not sell products online, we do accept secure credit cards and electronic payments through this Website for:

  • Outstanding invoices and billed accounts
  • Insurance co-payments, deductibles, or co-insurance amounts
  • Approved private-pay rental or purchase arrangements established offline

Payment Security and Compliance

We take your financial security seriously.

  • PCI DSS Compliance: All payment card transactions are processed in strict compliance with the Payment Card Industry Data Security Standard (PCI DSS).
  • Third-Party Processors: We utilize secure, certified third-party payment gateways to process your credit card transactions. Carelink DME, LLCdoes not store, process, or transmit complete credit card numbers on our own web servers.
  • Authorization: By submitting payment details through our secure portal, you warrant that you are authorized to use the designated payment instrument and authorize our processor to charge your payment method for the total authorized amount.

4. Privacy, HIPAA, and Protected Health Information (PHI)

We respect your privacy and are committed to protecting your personal and medical information.

  • Privacy Policy: Your use of this Website is also governed by our standard Privacy Policy, which explains how we collect and use non-clinical data.
  • HIPAA Compliance: As a Durable Medical Equipment provider, Carelink DME, LLC is a “Covered Entity” under the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) you submit to us through secure forms or payment portals on this Website is handled in strict compliance with the federal HIPAA Privacy and Security Rules and applicable Florida health privacy laws.
  • Please review our HIPAA Notice of Privacy Practices (available on our website or by request) for a complete explanation of your rights and how we protect and disclose your PHI.

5. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Carelink DME, LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use (such as printing an invoice receipt or educational brochure), and not for further reproduction, publication, or distribution.

6. Prohibited Uses

You agree to use the Website only for lawful purposes. You are prohibited from:

  • Using the Website in any way that violates federal, state, local, or international laws (including HIPAA, healthcare fraud and abuse laws, and consumer protection acts).
  • Attempting to bypass security measures, gain unauthorized access to our payment gateway, or harvest user data.
  • Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Falsely impersonating Carelink DME, LLC, an employee of the Company, another user, or any other person or entity.

7. Disclaimer of Warranties

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

NEITHER Carelink DME, LLC NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

8. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL Carelink DME, LLC, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE, OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

9. Indemnification

You agree to defend, indemnify, and hold harmless Carelink DME, LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use.

10. Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the internal laws of the State of Florida, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Florida, in each case located in or nearest to Pasco County, Florida. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

11. Severability and Waiver

  • Severability: If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
  • Waiver: No waiver by Carelink DME, LLC of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

12. Modifications to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes take effect immediately upon posting. Your continued use of the Website following the posting of the revised Terms of Use constitutes your acceptance of and agreement to the changes. You are expected to check this page periodically to be aware of any changes, as they are binding on you.

11. Severability and Waiver

To ask questions, submit feedback, or express concerns regarding these Terms of Use, please contact us at:

Carelink DME, LLC
2612 Oakwood Preserve Drive
Wesley Chapel, FL 33543